Monday, August 3, 2009

Business Ethics?

Apple is a company that many people seem to drool over. Exhibit A being Justine Ezarik. I admit, they make some great products, but what is with the obsession? Apple fanboys and fangals seem to see only the good side of Apple. In this article from Foxnews.com, you can read about Apple's violation of business ethics. Ethics aren't "law" in the business world, but as a responsible company, ethics are extremely important. I have a major problem when companies breach the fine line of business ethics.

In the case of Apple and the so-called exploding iPod, Apple should have issued a refund with no questions asked. They should have then re-acquired the iPod for testing to ensure that this was an isolated incident. Issuing a refund only on the condition of a gag order? That's unethical and poor business practice.

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